Categories: Tips & Tricks

Google’s CMO Shares 5 Enduring Lessons the Pandemic Has Taught Her

Lorraine Twohill is the chief marketing officer at Google. Here she reflects on the past year of leading Google’s marketing teams through the pandemic and the learnings she’ll hold close from this difficult year.

It is incredible to think back to where we were a year ago. Overnight we went from our normal, everyday lives to sheltering in place and working from home. COVID-19 brought launches, campaigns, and events to a halt — meaning our marketing teams everywhere had to pivot quickly and rethink how to connect with their audiences in the toughest of times.

But more than the work itself, we have learned a lot through this deeply challenging experience: about ourselves, our teams, and what we can achieve when we all pull together. What has struck me most, and what I am deeply humbled by, is how our people rallied to help those in need this past year. That had a profound impact on not just the work, but also the way we will work as a marketing team in the future. Here are some of the lessons I will hold onto as we move forward.

stacy

Share
Published by
stacy

Recent Posts

Sustainability Expectations: What Clients Are Asking For Now

The ask used to be optional. A client might mention they'd "love" compostable cups or…

23 hours ago

Your Event Ended. Your Best Marketing Window Just Opened.

Most event managers treat post-event content as an afterthought, a recap post, maybe a thank-you…

1 week ago

Stop Selling Tickets. Start Building a Scene.

For years, event social media has followed the same playbook: announce, hype, sell, repeat. But…

1 week ago

From Novelty to Necessity: How AI and Emerging Technology Are Reshaping Event Management in 2026

The events industry has entered a new phase of maturity. After years of experimentation and…

3 weeks ago

The Intelligent Event: How AI Is Reshaping the Way We Plan, Deliver, and Measure Experiences

Artificial intelligence is no longer a futuristic concept reserved for Silicon Valley boardrooms. For event…

4 weeks ago

The Smarter Event: How AI and Technology Are Reshaping the Industry

The event industry has always been about creating memorable human connections, but the tools we…

1 month ago

This website uses cookies.